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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Starr

March 14, 2024

5  out of  5 rating by Amanda Starr
"I had been with the same agent for over 10 years, but when our needs changed, I decided to do some rate shopping. Chris had numbers to us so much faster than we expected and took the time to explain everything. We were able to get more coverage for less money! The only thing better than the amazing rates, coverage, and service is that now my husband can’t make fun of my driving because my numbers on the app are soo much higher than his! ✌🏻"
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Leigh Alexander

February 3, 2024

5  out of  5 rating by Leigh Alexander
"I cannot say enough good things about Chris and his staff! In our most recent experience, my daughter’s car was broken into, back window shattered, and within less than 24 hours, Chris had made an appointment for the window to be replaced and the job was done! Highly recommend him!"
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Nelson Henderson

December 13, 2023

5  out of  5 rating by Nelson Henderson
"I had to automotive policy ever since I moved to Birmingham from Georgia and I was with Nationwide and someone hit me from the rear as I was backing out totally not my fault a year later Nationwide tried to raise my insurance by $92 a month so I told him it wasn't fair they didn't try to keep me so I met a gentleman online named Christian Holly and since I met him it seems like I know the guy and I never met him in person but he's very professional he got both of my cars insured and he's been very professional the whole time I've dealt with him I love State farm and I love what they do and they communicate very well and I recommend anybody that needs insurance look these guys up they're the best."
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Jason Wolfe

May 31, 2023

5  out of  5 rating by Jason Wolfe
"Chris and his team are top notch professionals! You won't find a better agent. He was quick to assist us with our auto claim and provided excellent guidance during the total loss process."
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David Norris

May 29, 2023

5  out of  5 rating by David Norris
"Great agent with a smart, friendly staff! They promptly answer questions, go over your policy in it's entirety with you and are there for you in the event you have a claim. Highly recommend Chris and his wonderful staff!"
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Josh Buchanan

November 14, 2022

5  out of  5 rating by Josh Buchanan
"Great service and a positive attitude from all the staff."
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Mike Cofield

September 15, 2022

5  out of  5 rating by Mike Cofield
"Shout out to Chris Raley and his team. I recently needed to quickly add insurance for a vehicle. They responded with exactly what I needed. Many thanks!"
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Courtney Gray

September 15, 2022

5  out of  5 rating by Courtney Gray
"Chris is on top of EVERYTHING from taking care of all the details when buying our house to covering all aspects of the claim when my daughter and I were involved in an auto accident and to even wishing his clients a very Happy Birthday. I couldn't be more thrilled with having Chris as our insurance agent for all that we hold dear!"
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Austin Suellentrop

February 1, 2022

5  out of  5 rating by Austin Suellentrop
"Nobody thinks the tornado will hit their house. We have been conditioned to go through the routine, watch James Spann, and then move about our life. In March 2021, our neighborhood was hit by a tornado that we are still recovering from nearly a year later. Within minutes of leaving my basement, realizing just how lucky we were that our house was still standing, my phone began to buzz with a flurry of texts and phone calls. Among them, was Chris Raley, my insurance agent, checking on me. As we spent the first night cleaning up damage, dealing with the emotional trauma, Chris was in constant contact. The next morning, at 8am, our neighborhood looked like a war zone. Friends and neighbors lost their entire homes, many of them, but we were lucky. By 8:30am, Chris was standing in my driveway with a box of donuts, much needed coffee, and a check to get us cash for anything we needed. No questions. No paperwork. No hours on hold with a claims office. A friend showing up in a time of need. Over the next several months, that effort and care never stopped. Chris walked us through every step, advocated on our behalf for the full and complete repairs to our home, and helped answer questions day and night. I have heard horror stories from neighbors of the experience they have had with their insurance companies. Some houses still have not been touched, held up by red tape and negotiations. Other lots remain flat, where homes were demolished but not yet rebuilt. Every day we sleep in our home, I am grateful to Chris and his entire team for taking such great care of us. I could not imagine the last year with anybody else helping us."
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Nicole Haywood

October 26, 2021

5  out of  5 rating by Nicole Haywood
"Chris Raley is the best agent! While on vacation he not only answered the phone but handled everything we needed when my husband got in a wreck. He is responsive, knowledgable and provides exceptional customer service. We couldn’t be happier since making the switch to State Farm!"
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Michael Armstrong

October 12, 2021

5  out of  5 rating by Michael Armstrong
"We have known Chris for years and are grateful for his service as our home and auto insurance service. He and his staff handled a recent accident claim quickly and professionally. I would recommend him to anyone."
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William Cholewinski

August 14, 2021

5  out of  5 rating by William Cholewinski
"We recently switched our entire insurance portfolio to Chris. Chris has been our agent for car insurance for years but he has recently earned the rest of my business. My wife and I own Chubbfathers restaurant and food trucks, the rates and personal relationship was so strong he now has our home, vehicle ( land and water) workmans comp and general business liability. Thanks to Chris we are saving over $500 a month, 6k a year is some serious savings. Thank brother."
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Terry Maggi

August 12, 2021

5  out of  5 rating by Terry Maggi
"Very curious staff. Trys to get you any discounts they can find."
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Dave Norris

July 23, 2021

5  out of  5 rating by Dave Norris
"Fantastic, customer oriented agent and staff. Very professional, prompt, available and helpful. Highly recommend!"
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Brad Huff

June 16, 2021

5  out of  5 rating by Brad Huff
"I’ve worked with a lot of agents over the years. Chris has been the best advocate for me as a client, and it’s not even close. You don’t know you need a great Insurance agent until you need a great insurance agent. State Farm is good insurance but great agents are the difference. Highly recommend."
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Madilyn Haithcock

May 20, 2021

5  out of  5 rating by Madilyn Haithcock
"I could not ask for a better agent and his team is so awesome, going above and beyond to be sure everything is taken care of from my home to our automobiles. I am so thankful for everything they have done for us!"
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Jonathan Holly

May 18, 2021

5  out of  5 rating by Jonathan Holly
"Having been with State Farm for 3 decades I've found this office has been the most attentive, responsive and easiest to work with for all my insurance needs. I can't recommend Chris Raley's office and staff more."
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Tasha Smith

May 11, 2021

5  out of  5 rating by Tasha Smith
"Absolutely outstanding service! Each time we have needed anything or had any questions, they always make sure the process is efficient and flows seamlessly. Knowledgeable staff who listens and Chris takes time to follow-up with clients directly."
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Elizabeth Connelly

February 17, 2021

5  out of  5 rating by Elizabeth Connelly
"I’ve just recently changed my insurance company to Chris Raley Statefarm. Chris has been nothing short of amazing. He has been answering tough questions, getting me multiple quotes, and overall making sure we were making a choice best fit for our needs even if that meant not choosing him. His staff (Kelsey, Christian, and Emily) are just as amazing when it comes to helping us out. So happy we made the swap and even happier to have a company/people care for me and my family. *Highly Recommend*"
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Dylan Holly

October 29, 2020

5  out of  5 rating by Dylan Holly
"Very friendly and helpful!"
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Ryan Sansone

May 1, 2020

5  out of  5 rating by Ryan Sansone
"I’ve known Chris for over 15 years. Chris is honest, determined, and has been extremely supportive of me in my life. It’s a new venture for him to transition to a new career in insurance. But I trust Chris and know he will always look out for my family and the family of all his clients. Chris has been proactive and thorough in providing me information for my insurance needs. He’s great at breaking things down so that they are easy for everyone to understand. I trust his recommendations and guidance. I’m glad that he is my agent."